In 2013, South Africa introduced the Smart Identity (ID) Card to replace the traditional green bar-coded ID book, aiming to enhance security and reduce identity fraud.
As of 2025, the Department of Home Affairs (DHA) continues its efforts to transition all eligible residents to the Smart ID system.
This article provides a comprehensive overview of the latest developments, application procedures, challenges faced by certain applicant categories, and answers to common questions.
Overview of the Smart ID Card
The Smart ID Card serves as an official identification document for South African citizens and permanent residents aged 16 and older.
It securely stores personal information, including biometrics like fingerprints and photographs, to prevent identity theft and fraud.
Application Process for the Smart ID Card
Applicants can obtain the Smart ID Card through two primary methods:
1. Online Application via eHomeAffairs Portal
- Registration: Create an account on the DHA’s eHomeAffairs portal.
- Form Completion: Fill out the online application form with accurate personal details.
- Document Upload: Submit required supporting documents, such as a birth certificate and existing ID.
- Payment: Pay the application fee of R140 electronically.
- Appointment Scheduling: Book an appointment at a participating bank branch or DHA office for biometric data capture.
2. In-Person Application at DHA Offices
- Visit: Go to the nearest DHA office equipped with the live capture system.
- Form Submission: Complete the application form provided at the office.
- Biometrics: Have fingerprints and photographs taken on-site.
- Fee Payment: Pay the R140 application fee; first-time applicants and pensioners over 60 are exempt.
Challenges for Naturalised Citizens and Permanent Residents
Despite the DHA’s efforts, naturalised citizens and permanent residents have encountered difficulties in obtaining Smart ID Cards due to technical constraints within the department’s IT systems. These issues have led to delays and frustration among applicants.
The DHA acknowledges these challenges and is working to resolve them, but the process currently requires manual verification, limiting access.
Features of the Smart ID Card
- Enhanced Security: The card includes biometric data storage, such as fingerprints and facial recognition, to combat identity fraud.
- Durability: Made from advanced materials, the card is more resistant to wear and tear compared to the old ID book.
- Compact Design: The card’s standardized size makes it convenient to carry and use.
Green ID Book vs. Smart ID Card
| Feature | Green ID Book | Smart ID Card |
|---|---|---|
| Security | Susceptible to fraud and forgery | Enhanced with biometric data |
| Durability | Prone to damage | High resistance to wear and tear |
| Data Storage | Limited | Embedded chip with personal information |
| Application Process | Manual, paper-based | Online and electronic options available |
Recent Developments and Future Plans
The DHA aims to make Smart ID Cards available to all qualifying South Africans by the end of 2025. Initiatives include expanding access through partnerships with banks and enhancing online application systems.
However, technical challenges persist, particularly for naturalised citizens and permanent residents, due to IT constraints. The department is addressing these issues with urgency to ensure inclusivity in the Smart ID rollout.
The transition to Smart ID Cards in South Africa represents a significant advancement in securing personal identification and reducing fraud.
While the DHA has made considerable progress, ongoing efforts are required to address technical challenges and ensure that all eligible individuals, including naturalised citizens and permanent residents, can seamlessly obtain their Smart ID Cards.
Staying informed about the application process and any updates from the DHA is crucial for all applicants.
FAQs
What should I do if my green ID book is lost or damaged?
You can apply for a replacement Smart ID Card at any DHA office or online via the eHomeAffairs portal. A fee of R140 applies.
Are permanent residents eligible for the Smart ID Card?
Currently, permanent residents face challenges due to technical constraints within the DHA’s IT systems. The department is working to resolve these issues to facilitate Smart ID issuance to all eligible individuals.
How long does it take to receive the Smart ID Card after application?
Processing times vary, but applicants are typically notified via SMS when their cards are ready for collection.
It’s also difficult for those whose IDs were wrongfully blocked to apply for a replacement or smart card.
I applied online for my son at roodepoort home affairs he is south African citizen and I have non citizen ID book when we got there after given the number to wait for his turn to be called .nothing happened we waited for 5 good hours only then I stood up and went to the counter to ask one of them and I was asked where were u born no your son can’t get Smart ID he has to apply for permanent residence i was really shocked why does my son need permanent residence application he is already a citizen I was not helped I had to go back home this is really heart breaking I have been in SA from 2004 followed all the legal procedures until I got this non citizen ID book and am stuck can’t even get passport or citizenship. My son was heart broken n shocked as well I hope the new home affairs minster does something about this .
Why must we pay for a smart id card ..I’m fine with the book if government want us to change to card it should be free